Plumbing services by Allen Steele Plumbing Co in Tyler, Texas

Dealt with them wiprh my home warranty. The lady that answered the phone was very nice. Helped me get my hot was water heater a lot fast. Because I hadn't had it for a week, waiting on my insurance. Called on Tuesday, had a hot water on Wednesday. Thank you so much. The service guys that came out both days, they were not the same. Very nice, very professional. Will use again.

Home warranty company contacted Allen Steele Plumbing to replace a pool pump. It took over a month to get the pump in and replaced. The new pump would not hold prime and it was thought that a crack had formed during cold weather on suction side of pool plumbing. I contacted a trusted pool service company and they came out and immediately said the fittings were not the correct ones for the new pump. So Allen Steele Plumbing just swapped the pump and did not use the supplied fittings and actually plumb the pump correctly. I contacted Allen Steel Plumbing and was berated on the phone and told that is not how it works and the warranty company should have been contacted to have Allen Steele called back out. Why would I want them to come back if they could not do a simple job right the first time. While speaking with the lady from Allen Steele she got angry and actually hung up on me. Extremely not professional company and would not recommend them to anyone.

I live in an apartment and the maintenance guys would never fix our bathtub faucets from leaking. So they called in Steele plumbing. The man that came was nice professional and explained to me what was wrong and what he was going to do to fix it. He assured me it would be done the right way this time I would defiantly recommend them to someone.