Plumbing services by Four Star Plumbing and Air Conditioning in Myrtle Beach, South Carolina

Service tech was punctual, professional, and personable. He took the time to respond to all questions. He was very courteous. He used a tablet and thus was able to quickly compute charges, including the impact of entering a service agreement, which I had pretty much decided to do before today. Overall, I was quite satisfied with this experience. My earlier experience with the office staff was also very positive.

I have used Four Star since moving to the area. The ladies that answer the phone are always pleasant and helpful. The techs are on time and always do a great job. They explain what needs to be done and always answer my questions honestly. A couple of times they have helped me make decisions based on what I could afford. I will continue to use Four Star and will recommend them to my friends.

I truly never leave a review but our experience today with Four Star Plumbing MB was so far above the norm I have to. We woke up the day before Thanksgiving with a house full of company to water coming up under the floor boards in our master bedroom, we've never lived on a slab before so we were a little panicked. I called another very big local plumbing company who said we had to call a leak detection firm first, the company they recommended clearly didn't want to be bothered and couldn't fit us in until next week. Through someone else we were referred to Four Star. When I called Kelly was very sweet and helpful and she was able to get someone out to us in just over an hour. When the plumbers showed up they were very professional and understanding. They had to call in the leak detection team and were able to let me know they'd be here between 1 and 3. They ended up calling and getting to us by 12:30, again they were very professional and understanding and were able to determine that our dishwasher was leaking. We were relieved about that and even more relieved when they said they wouldn't charge us as much as the original call was going to be! They could have stuck to what we were quoted and instead charged a much lower amount. This kind of customer service is so hard to find anymore and was a very pleasant surprise! I would highly recommend Four Star Plumbing to anyone!