Plumbing services by Roto-Rooter in Findlay, Ohio

I don't believe this guy actually even works for Roto-Rooter. Called and went to his cell phone. I made an appointment and he never showed or called me back to tell me why. Terrible service. Do not call this clown.

I work with a property management company. We have used many different Roto Rooters across the company. Never and I mean NEVER have I had any of them be as rude and disrespectful as this "owner and operator" Chad. I sent him to one of our rental properties, the tenant stated he was in the home for maybe 20 minutes and left without saying a word. When I called to speak with Chad I asked him if he was able to tell me what the cause of the leak was. I got um, oh, well, I'm not sure it I saw wipes by the toilet so there could be a clog. After listening to him stumble on his words for 5 minutes I stopped him because I was at that point confused. I said Chad, I'm not understanding what you are saying, is there a hole in the pipe or is it over flowing? What is needed to make this leak stop. He immediately raised his voice and told me he WAS TRYING TO EXPLAIN IF I WOULD LISTEN. Trying to keep my cool I asked who his supervisor was, at that time I was told he was the owner and operator of the business. I politely thanked him and ended the call. Never will I use them again and would warn others.

After two scheduled appointments spanning 4 hours each and no one showing up, I'm done with Roto-Rooter. Save your time and find another company.