Plumbing services by Gene Wagner Plumbing Co., Inc. in Milwaukee, Wisconsin

The Professionals of Gene Wagner did a great job for my company. I would recommend them anytime to anyone. Thank you Dave and thank you Scott!

My suggestion would be to call other plumbers before using Gene Wagner. I have used them in the past without any issues. This time I referred them to my son for a clogged valve in the kitchen sink, the work itself was fine and the problem was corrected. However, we were charged an additional 140 plus fuel cost of 7.50 for travel time from when the driver called in for the work order and the time he arrived at the house 38 minutes. There was no mention when we set up the appointment that the travel time would be extensive and costly. I found this odd and called other area plumbers who said they do not charge travel time on top of the work provided. Most others charge a fee of maybe 95 dollars to come out and that amount is then put towards the word done. I spoke with Scott at Wagner Plumbing and he stated he would talk with the driver and get back to me which he did not. I waited 5 days and called again, he agreed that the travel time may have been high and stated that it is because it is based off of the location of where the last job was done and offered me a “coupon”. I called back and left a message for him to call me which he did not. I will not use them again or refer them to anyone, they are very unprofessional.