Plumbing services by Eaton Plumbing, Inc. in Westerville, Ohio

Randy arrived nearly 2 hours early to do a check of our hot water heater. He had called to check if the early arrival would be okay, but because the voice message was for my business, he didn't leave a message, so when he just showed up at the door, there was a bit of confusion. He agreed that he should have just left a message. He was quick and personable. Very pleased with price and would use again. Especially like that every time I called them, an actual person answered the phone.

Same poor experience as David Geiser below. Requested an estimate for some work to be done needing about a half day labor. Waited until the following week for the estimator to come. Estimator came out on Monday and said he would send the estimate within 2 days. Did not get the estimate. Called back twice. It is now the end of the week and I never got the estimate. Wasted almost two weeks of my time. Not a good experience.

I asked them to give me an estimate to do a simple job of installing a gas line to my stove. The estimator came out and said he would provide me an estimate. I never received the estimate, and asked 4 times for them to send the estimate. Two weeks later, I am told its really buy this time of year, and I would just have wait. I will never call these guys again.