Plumbing services by The Drainworks in Westerville, Ohio

I called these guys to clear my sewer drain of tree roots and made an appointment. He came out and after the guy was complaining about his back hurting, he refused to do the job, saying he didn't have enough room to work. I called another plumbing company and they were out in 2 hours and had the job done within 40 minutes. Very dissatisfied that I waited for this appointment and was told he wouldn't do it. I will be going with CPR plumbing for now on.

They replaced my drain pipes in my yard recently. Did a wonderful job and will definitely use their services again. My yard looks great as well!

I had a drain problem where water was backing up into the basement at a rental property. I called the city to check the sewer line and called multiple companies to check to see if it was problem with my drain. This involves putting a camera in the line and running it from the house to the city sewer. I called Mr. Rooter, and they refused to give me an estimate, and said “the tech will tell you when he arrives at the property and if you don't like the amount you can send him away“. I wanted to get two opinions so I also called The Drainworks. When the tech from Mr. Rooter arrived, he quoted a price of over 400 just to run the camera! I told him I thought that was way too high as other people HAD given me quotes and they were all in the 200 range, so I did not have him do the work . The following day the tech from The Drainworks came, his name was Jason H. He was very knowledgeable and accommodating and the price to run the camera in the drain was only 190, less than half of the quote from Mr. Rooter. After he ran the camera in the drain, Jason said it was not broken or clogged, so he spent a lot of time with me trying to figure out what the issue was and he wound up snaking the internal basement drain which had a clog in it. There was a small additional charge for snaking the drain, but the total bill was only about 250 and I am so relieved because the tenants said had a fair amount of water backing up into the basement for several weeks. I highly recommend Jason and The Drainworks! They did a great job and I will be recommending them to all of my clients and acquaintances! Thank you