Plumbing services by Randy Mask Plumbing Inc in Sarasota, Florida

I had a detailed plumbing question and Frank took the time to explain everything thoroughly. That attention to detail, expert knowledge and customer service is rare today. The ability to inform a customer and help them make a decision is invaluable. Thank you so much. Will definitely use them again.

Called to have a macerating toilet at my business fixed. Told the phone operator that I had an "electric macerating toilet that was not filling with water or flushing properly". Serviceman comes out and says "he has never worked on a camping toilet but will try to get the part." This toilet is a 1300 dollar toilet made for homes and businesses not a camping toilet. A few days latter we are charged 100 dollars for the service call. Never was informed about this charge and never signed or authorized it. Tried to resolve this issue but the receptionist basically told my partner I was lying. After we attempted to resolve the issue the receptionist-operator leaves me a message now saying "they don't fix boat toilets". Pretty sad when a pluming company refers to your 1300.00 macerating toilet as a camper and boat toilet. Called a liar. Then charged for a call to be told they can not fix it. Update 8/20/19.. I spent 1 hour fixing toilet myself. Replaced a 65 dollar solinoid. That was it.

A great bunch of guys and the bosses are cool too