Plumbing services by Crown Services in Denver, Colorado

We had a water heater go out but we had the insurance from American Home Shield and they sent us to Crown Home Services. Todd the owner came out promptly and agreed with my assessment that the bottom had rusted through. Thereafter he sent out Brian who apparently has been installing water heaters for over 20 years and he had it in, working and was gone before I knew what had happened. Anyway both were very nice and its a high quality water heater that works great! Most important the Mrs. isn't causing a loss of hearing in my right ear any more.

They were fairly friendly, quick and knowledgeable. We went through AHS and didn't have any issues with scheduling a 2 or 3 hour window and they arrived on time the next day. They completed the work, informed me why he had to open up a wall to get at the issue and even though it was a tight space he completed the work. But I did have to check the plumbers work and found his quick fix wasn't the issue and I wish he washed his hands before starting our project

The one star gives this company too much credit. Absolutely terrible. Called them after seeing our main water line valve was leaking after closing on our house. I scheduled an appointment to have them come out and fix it. They made the appointment and told me they would be there between 11-1 on a Wednesday. Well, that time window passed, I had received no call from them telling me they were going to be late or had to reschedule. No one ever showed up. And when I called, no one answered, so I left a message. No one returned my call, shocker. Also, the receptionist or whoever answers their phone seemed confused. Didn't seem to understand what a main water line valve was even after I explained it.... should've been my first clue. Not that I expect office based people to be experts in the field, but even I know what a main water line valve is. Don't even bother with this unprofessional company, it's a waste of time.