Plumbing services by Ferguson Plumbing Supply in Spokane, Washington

The level of customer service I've experienced at Ferguson's is rare and exceptional. As an owner/builder with ZERO plumbing experience, I'd been to several general and specialty plumbing supply stores before finding Ferguson, trying to make sure I was on the right track in my approach and materials for a water supply line. They ordered a major component I could not get anywhere locally and had it here overnight. Later, I went back for the other parts. I found that the sales associates have impressive expertise, know their inventory and beyond, understand the project, and aren't afraid to offer solutions. I had a complete, well-studied plan but was told at another place, "I can't tell you how to do it," when all I wanted to know was whether a fitting I planned to use was standard or not. I had an opposite experience with Ferguson Plumbing Supply--shout out to Cleveland. The associate patiently went through my entire plan with me, piece by piece, helped me simplify and improve several sections, got me the right fittings and materials, and even tutored me on how to install a few things. At one point, I showed him a clever component I'd found online but which they did not stock. He agreed it was a good solution for what I was doing, tapped a few keys in his vast suppliers database, and had it on order for me IN SECONDS. When I finally finished my research and placed the order, it was ready within an hour for will call pickup, tidily packed and complete. Now I wish I had more plumbing to do.