Plumbing services by Mainstream Electric, Heating, Cooling, & Plumbing in Spokane Valley, Washington

1st I must say that we chose this business over other bids we got mostly based on customer service from the beginning! Ryan was very thorough, he caught things cost savings, convenience, and less damage to my house that other bids did not. They were prompt and communicated throughout the whole process. Ryan was friendly, knowledgeable, easy to work with and did a great job! I am thoroughly impressed with him, his helper, the office staff and the whole experience was flawless, easy, and amazing! They have definitely earned all of our future business!!

On Memorial Weekend, Robert C came and assessed what I needed, made suggestions and then gave me 3 different options. After I chose while he patiently answered my questions , he changed out a chandelier, fixed a hall ceiling light and identified a problem that could have started a fire if it hadn't been found, moved wall sconce locations and installed new sconces. Apprentice Austin came and helped with that. One of the chandelier cylinders was broken when he opened the box and he gave suggestions as to how I could handle it. I decided to keep the chandelier and wait for a replacement cylinder. I love the new lights and Rob and Austin were extremely pleasant. Rob had suggestions as to improvements I could make later as money allowed. Very positive experience! He even brought back special Edison lights for my new fixture.

Jim Kieffer was very thorough in his inspection and made sure we were fully informed and understood every detail. I was impressed by the detailed photos and videos, and was given copies of both. He carefully laid out his findings and recommendations and explained various options and pricing. I would highly recommend Mainstream for inspections and repairs of a wide range of home systems.