Plumbing services by A-1 American Plumbing, Heating, and Air Conditioning – Newport News in Newport News, Virginia

My toilet was old and caused a lot of headaches! I called A-1 American on a Wednesday morning and immediately got a call back and was told someone could be out the next day. The technician, Jeremy was very professional and gave me multiple calls to inform me when he'd arrive. Upon arrival he looked at the bathroom and got right to work. Even went the extra mile and took the toilet I bought back to Home Depot. It was broken and I didn't realize that before he got here. From start to finish the whole process took less than 3 hours even with multiple trips to the store. I'm very impressed with Jeremy's work performance and so happy to have a properly working toilet. Thank you A-1 American!

My toilet is old. I've been having some issues with it the past few weeks so I called to try and get some help. The first guy who came out was very kind and helpful, and they came the same day that I called to schedule. After about a week I called with an emergency and one of their plumbers, John, came out even though it was very late in the day and fixed the issue with no charge. This week I had another less urgent issue and I contacted John directly since he gave me his number. He was responsive and came out as soon as possible and fixed everything again with no charge. Thank you guys for caring and for standing by your work!

Jeremy and Chaz were awesome. They came out right away and gave us an assessment of the problem and went right to work. The were honest and dependable young men and went the extra mile to make the work they did was perfect. I appreciate they hard work and a job well. I would recommend A-1 American to everyone. Thanks again.