Plumbing services by Home Services at The Home Depot in Chantilly, Virginia

Delivery and installation service was abysmal. I ordered a refrigerator to be delivered after my old one died suddenly.The earliest available delivery appointment was 4 days later, so bought coolers and took time off work to be home for the delivery. I waited through the whole 4 hour delivery window, but the truck never arrived. When I called the store, I was told that they had tried to deliver, but no one was home, which was clearly a lie. The customer service person promised to have someone call me the next day, but no one did. I called the store two more times the next day and was promised a call back each time, but finally had to go into the store after work to get anyone's attention. By that time, the delivery company had already gone home for the day. By they time they were able to reschedule my appointment, the next available delivery time was a full week after the originally scheduled appointment and they wouldn't even allow me to schedule an appointment that would work with my schedule. I am going to have to wait until the day before for my delivery window to be assigned and would have to reschedule AGAIN if they pick a time at which I can't get off work. I am still uncertain when, if ever, I will have a refrigerator again. The only bright spot of the whole experience was that 2 days after the initial delivery date, Dorcas offered to have a loaner refrigerator delivered for me to use until they can deliver the one I ordered.