Plumbing services by Allen’s Green Mountain Plumbing & Heating Services in Swanton, Vermont

Allen will tell you that he will come over the next day over and over and over again. I've been waiting for this guy for 2 weeks now. Every day he says "I will be over tomorrow". I have no heat and I'm lucky if he answers his phone. His communication skills are non existent. I wish he wouldn't have told me that he would take the job, that way I could have found someone else. I would have hated him 0 stars but I couldn't.

We had a plumbing issue and Allen and his hot worker could not have been more helpful and friendly!

Basically this place is the worst at communicating. First experience, our furnace died. Someone from Allens comes out and takes three hrs to fix the issue while I am at work. My wife says he took 3 hrs to locate the issue, replaced a part in two mins, then took another hr to verify that he fixed the problem. Charged us the entire time for parts AND LABOR?! Nice. Then, after calling every plumber in the surrounding area, I decide Allens is the only place that can help with my low water pressure. I called for a quote. I was told they would call back. After a bit of miscommunication between their phone operator and Allen, I never did receive a call back. So I called them. After about a week...again, I'm told they will get right back to me. Again, no call. So I call back the next day and am told again, they will get back to me. I now hear that they have had my home confused with some other home because they described my furnaces issue and design, even though it was completely not my furnace. At all. I DO NOT AT ALL RECOMMEND this place.