Plumbing services by Doug Turner Plumbing CO. in Stafford, Texas

Damon was very informative about what could be the issue, before arriving, but when he heard that I had a Water Softener that was out of commission, he knew exactly what to look at and do. Very professional and polite. He was up front about the costs, to ensure I understand everything. I would recommend Doug Turner Plumbing!

Doug Turner plumbing co was hired to repair a leak that was found during a home inspection. They were provided with a photo from the home inspection showing an active water leak. Sam came out and said he didn't see a leak, even though he was shown a photo. Instead of making sure everything was sealed, he did nothing. The leak continued and caused a lot of water damage. Immediately upon discovering the damage, I called to notify them, it was a weekend. I was told they don't do warranty work on the weekends and to wait until Tuesday for them to come out. Fortunately I was able to shut off the water to stop the leak. Since they wouldn't come out, I had to find someone else to fix the leak. Once Sam came out again, I showed him the water damage and he didn't know what to do. He said Doug Turner would handle it. I spoke with Doug Turner, the owner and he refused to help. His plumber was shown the leak and failed to fix it which caused significant water damage. They refused to take responsibility for the water damage caused by their negligence. If there is a problem, they won't fix it, and they will deny responsibility.

I just recently moved and had a blockage 60 feet out in the drain from the house. They cleared it in under an hour and he was very nice, neat, and professional. My family has been using Turner plumbing for years. They always do a great job and their staff is exceptional.