Plumbing services by San Marcos Plumbing in San Marcos, Texas

Two guys showed up that either didn't know what they were doing or didn't want to work, hard to tell. They didn't fix the problem we called them out for and didn't offer any suggestions. Won't call them again. Have since used Apache and was very pleased.

Had a water main service line leak. The plumbers dug it up, left it open in a full muddy water hole with no cover while they went to get parts, came back and bailed the water out with a coffee can, and then repaired it, and buried it less than 4" under the ground against code see pictures. Afterwards I had dirt in all my lines, and my toilet mechanics less than a year old are clogged, I am concerned about my hot water heater, and my service line could freeze. I have the phone calls recorded, less than an hour after the plumbers left I called the office. The secretary was very short, and said that a master plumber would be back to fix our issue. The next day The master plumber came with the same plumber from the day before, but he waited in the van while repairs were made. When the plumber left The toilet downstairs immediately started leaking on the floor slowly. At first I tried to hand tighten the toilet water service line, but to no avail. We called San Marcos Plumbing yet again, and got an e-mail from the plumbing company blaming us for all the trouble. We had a water leak, now we have dirt in our water system. As a local guide I urge you to seek services elsewhere! Take pictures, or video of everything any plumber does, ask for a copy of the plumbers license, or documentation issued by the state board you can Google the necessary information, check all repairs with a good flashlight, and some dry towels. Protect yourself from bad service, and don't be a "work generating customer" some service companies will target you.

Don't waste your money. They came out to look at a clog in my main drain. The kid spent around an hour "poking" around outside the house. He told me to call a septic company, the drains were fine. I called a septic company and they came out and spent fifteen minutes with a water hose cleaning out the main drain. They didn't even touch my septic. Call someone else.