Plumbing services by Gallos Plumbing Services Co in San Antonio, Texas

I normally don't write reviews BUT today is the EXCEPTION. Gallos plumbing should not be a 5 star company. They should be considered a 10 star and beyond company, because that's what they do, Show up and go up and beyond on their professionalism,their thoroughness and their skills in giving an awesome customer experience! My mom is an elderly ALZHEIMERS person. If it's “a bad day” She does not remember her restroom isn't working properly. Most importantly it's very dangerous if there is a leak on the floor .she does not like to leave her “safe place “ home . When she heard on the speaker phone Mr Sanchez's words on what needed to be done for her restroom to be fixed , SHE UNDERSTOOD, became calm and agreed to stay at her sons house for the night. WOW !!! “ITS NOT WHAT U SAY ITS HOW YOU SAY IT “ THANK YOU MR SNCHEZ AND YOUR GALLOS CREW for making it a “GOOD DAY”

I called to schedule an appointment and spoke with David. He said he would call me the following morning for an accurate time Juan the owner would come to my residence. I never got the call that morning, I called David back to get a status and he indicated he forgot and seemed not to care. I asked if should just go elsewhere for services and what he said is why I am leaving this review. He said "Yes, because we are too busy to schedule an appointment for you". who does that that? oh, I know, Gallos Plumbing, don't waste your time on this company. I contacted another company and I will leave their review here so that you can contact them instead. :