Plumbing services by City Base Plumbing in San Antonio, Texas

We called for three non-urgent issues and the response was superior. Raul did a thorough assessment, gave us a fair estimate of costs and scheduled our service. Angel and Victor did the work with utter professionalism. Delightful individuals with super communication skills. Every aspect of their work shows they are masters at their craft. They are definitely our go to source for future projects.

They upgraded my hot water heater to meet code and replaced the tank under warranty. Fast forward to less than two months later and we're without hot water. They told me I had to contact the manufacturer and wouldn't come out to see if it was their workmanship or the water heater. Turns out we figured out 4 months later that it was their workmanship and they refused to come out even though we notified them the first time within their timeframe. Even if they give you longer warranty options at a cost, they're workmanship should last longer than 120 days.

We set up an appt a couple of days ago & Raul & Rafael showed up timely. At the time, we were requesting a free estimate for the work needed. After checking the problem, they gave us a thorough explanation & a detailed paper estimate. We've incurred extremely heavy medical expenses recently with our daughter but will be calling them back in late January. Appreciate the professionalism & courtesy of both Raul & Rafael.