Plumbing services by My Plumber LLC in Irving, Texas

Called and no one answers the phone. Had a service call, they showed up with out confirming the appointment make by my home warranty company. Tried to call the office many time left messages and NO RETURN CALL. Please do not use THIS SO CALLED COMPANY ...

Not even worth one star. Had an very bad leak, so bad neighbors yard is soggy wet. We have used this company before so my husband calls. Prompt answer, after some information they find our file, ok cool set us up for Friday April 19, 19 to come out between 12 and 2 ... never showed, never reached out to explain or say we will be running late. My husband had to reach out and when he did the plumber himself called him back to state that he had to finish the job he was on and it would be up to two hrs... well that came and went and they never called us back...I get life happens but a little respect of others time and some communication can go along way..

[Professionalism] They took care of business immediately and were in and out of the house in less than 10 minutes. There was a communication issue at the beginning but when it was finally resolved, I received immediate service. Would've received a higher rating if not for the delayed contact to set the appointment.