Plumbing services by Sun City Leak Detection in El Paso, Texas

Great leak detector and repair crew came to my home and did an excellent job

Plumber found leak in my home right away after another plumber took my money and didn't tell me where leak was. They were punctual and worked on the leak right away. I had over 10 days without water. The service was affordable and felt confident they will do a good job. Thank you for helping me. I am very appreciative of the work and service given.

I appreciated that they said they could come out the same day that I called. But I was very unhappy about the service. For one, they uncovered the water valve at the curb and left the cover off. After they were gone I had to put it back myself and it's a good thing I noticed it was off because it's a dangerous hazard with the lid off. The guys were extremely low energy and one of them seemed very young. Neither expressed confidence in the work they were doing because they mumbled their words and talked with their heads down. I had to ask them multiple times to repeat themselves because I could not hear what they said and they would not speak confidently and clearly. They did not bring all equipment necessary for leak detection with them to the appointment. They listened to the floor with headphones, but said they could not hear anything. There is clearly water coming from somewhere because the moisture detection under our wood floor is 100 and the floor is buckling up and curling. They tried to tell me it was water from watering the planter on the front of the house.... in winter, when no one is watering the planter anymore and it was watered all summer with no issues. Then they tried to say it must have been someone dropped water on the floor. No, that's impossible, the water is coming from underneath very obviously. So they left without helping me get to the bottom of what was happening or where the water is coming from and they charged me 270 for less than a hour of looking. I have to hire ANOTHER leak detection co now because we still have no answers and they ripped me off on top of it. They don't know what they're doing.