Plumbing services by Yount Sewer & Drain-Septic Services in Belton, Texas

I think they went out of business. I had an 8:30am appointment with them yesterday. I made it in early January. They never showed up. When I called their number it rings and rings. Before I left a message and they got back to me. Now I can not get anything. No answering machine and no one answers the hourly phone calls I made. I can only assume they are no longer in business. I wasted a day waiting for them because I had an appointment.

Yount is my go to for Septic Drain needs. Everyone is very nice, professional and very helpful. I always have tons of questions and Eddy is very patient in answering and explaining things. Their turnaround time in my experience has been within 24 hrs or less. They work late not only in the field but also in the office to make sure that everyone is taken care off. My experience with their service has always been positive.

I know little about Septic tanks and decided to call this service after reading the positive reviews on yelp. Was in need of a Septic inspection, and called Yount to see if they did inspections or if he knew someone that did. Eddie told me he could inspect my septic tank, but he would need to pump it out first, in order to inspect it properly, for no charge, because he couldn't understand why inspectors would charge for pumping sewage out for an inspection. I was under the impression I was getting a Septic tank inspection. Eddy arrives and I showed him my Septic location, he proceeds and pumps out my Septic, which was only about 12" of sewage. The Septic tank was very low and didn't need to be pump, but I figured it was part of the inspection like he said. Eddy observed I had a second Septic tank, and at my request, he located it and started digging dirt off the tank to locate the lid for about 20 minutes, he couldn't locate it, and told me, "I don't know what to tell you, I could bring my excavator, but that would be expensive". I declined his offer, and I asked how was the other Septic tank, he said it worked fine, all he had done at that point was pump it. Then he charged me 425, no invoice of charges to services, just 425 for pumping and digging. I asked him why so much?, "he said, it's because he drove from Salado, and had to do some digging. I asked, "how much you charge for pumping?", he said," 375 to drive to Copperas Cove". I'm guessing 50 for the digging. I should have clarified exactly what services he was providing and for how much, my mistake, won't happen again. I'm only writing this to share my experience.