Plumbing services by ARS / Rescue Rooter Nashville in Nashville, Tennessee

Had the “comfort advisor” Houston come out and quote me on an AC and he said I needed a larger model 3.5 ton unit instead of my 2.5 ton unit. Schedule an installment they called and I asked again if I needed a larger unit they said yes. They never came and installed the unit so a month later I call back and get a date to install for 6500 for a 3.5 ton unit. They install a 2.5 ton unit which is 1200 cheaper than a 3.5 ton unit and still want me to pay 6500, I said I would pay 5500 since it's a smaller unit and was told I could pay or they would send it to collection. So instead of reprimanding an employee who tried to trick a customer they take it out on the consumer. The slab they installed the unit on was build up using potting mixture that washed away and caused the slap to slope. Also they never pulled a permit so I can't get an inspector to come look at the unit. The unit is leaking water around all the corners but still want 6500 for a unit that was installed incorrectly and not what was agreed on. Also they didn't seal around the unit with silicone correctly but rather slapped some on and left.

Quoted 1250 for water heater replacement labor. 1900+ for parts and labor on a standard residential 50 gallon electric water heater replacement. My water heater is inside and easily accessible. This is absurd for what should be a standard job that should take a trained plumber less than an hour. I do not recommend ARS of Nashville. I will be taking my business elsewhere.