Plumbing services by All Service Plumbing in Memphis, Tennessee

I got a panicked call from my 83 year old mom about the laundry room and kitchen flooding. Mike was there in a flash and had the issue fixed in 30 minutes. I will not use anyone else.

Quick and helpful.

I've contacted them on a commercial plumbing level numerous times this week. To begin lets just say I still don't have an appointment and the young lady who answers the calls is very rude and snobby. She has taken my name and number down more than 5 times this week and no one has yet to call me back, she hasn't even realized I've called more than once per day after she supposedly took my address and told me how much it would be for someone to come out and take a look at the issue. Yes I've been bugging but that is because I've heard about the quality work the guys do and even saw pictures and really want them to reconstruct the bathroom at my new job, it desperately needs it. Today the lady finally told me they don't take public calls, they only deal with customers they've worked with before and its a process to get an appointment and that she would have to send me a vendor sheet and so on so on. My thing is, why didn't she tell me this the first time I called? second? third? or even fourth? And mind you that I am calling from a business that they could have potentially made a permanent customer. She has completely wasted our time and then had the audacity to hang up the phone on me after I told her I would have called another company had I known that earlier this week. Its terrible that a good company with so many good reviews have failed to hire a mean and unprofessional woman as herself. Hopefully the most appropriate eyes sees this and addresses the issue because she's doing a crappy job!