Plumbing services by Hiller Plumbing, Heating, Cooling & Electrical in Knoxville, Tennessee

A week after I moved into my house, the plumbing backed up. Turns out my sewer pipe leading to the street was completely blocked with tree roots. How all the previous owners in the last decade never had plumbing issues in this house, I'll never know, and I can't prove that they knew. Be that as it may, I called several folks for estimates for this project. Hiller sent out a project manager who explained everything they would need to do as well as everything that could go wrong and what they would do in that event, what would be their responsibility and what would be my responsibility. As a first-time homeowner, I really appreciated their honest approach and deep explanation of the process. They also price matched the lowest bidder. They came out the next day and had the new sewer pipe installed in a few hours. The crew who did the work was exceptional. They were kind to stop and explain what they were doing. I asked them to come get me when they got down to the clog so I could see it. They did! They took pictures, and they let me take pictures. They put my yard back together nicely, seeded, and put down some hay. It's looking better this summer, and I have smooth-flowing plumbing! Hiller made me happy!

Dakota and Tyler were honest and professional. They clearly expressed their idea of what would best solve my problem. They did not pressure me to make my decision. Their work was quick even though they needed to go to the store to get a part that wasn't in their truck. They were neat and clean. I am sure the work was done right. And they told me that Hiller will back up the work for 1 year. Overall, I am pleased. I will hire Hiller again!