Plumbing services by Rooter-Man in Chattanooga, Tennessee

First time rooter man came out to one of our rental properties was great...technician communicated efficiently and price was fair. Second time was horrible enough to justify not using them again. Tech came out to unclog drains. He ended up not coming out until 2days after I was told he would arrive because of how busy they were...I understand that. Tech never called to tell me what he was doing to fix the problem. Never called to tell me price I would be charged. Tech never even called to tell me he finished the job. Dispatcher/tech knew this was one of my rental properties, yet he had my tenant sign the invoice without getting my approval or even informing me of what he did at the property. Was charged 430+ For 2 hours of work. I was able to negotiate a lower rate but it still didn't justify things because After paying for service, I got into the crawl space to see what the tech did and the pipes he unclogged were draining straight into crawl space. So he didn't even check to make sure things were working properly after unclogging everything. He then sent me a quote of 500 to replace the same pipe that I had previously paid to have unclogged. Pretty unacceptable and needless to say I have found a new plumber. Hope this helps. Thanks.

Kevin and Bill went above and beyond. They were very professional and did great work. We will definitely call them for any future plumbing work. I recommend anyone needing any type of plumbing work done to give them a call

Called for service with a newly leaky faucet. Had to end up replacing it due to its age, but Billy was great - got a phone call staying he was on the way, was efficient and thorough with the job, he was honest about the issue and solution, and pleasant the entire time. Would definitely recommend this company and especially this service rep.