Plumbing services by Onsite Plumbing in Chattanooga, Tennessee

Had 2 appointments to get a quote, both times they called me and said they had an emergency and couldn't make it. 3rd time they sent a guy who doesn't do the actual field lines. He told me the other guy would have to come back out on Monday. Monday came and went. I called them and they said they weren't coming back out and they had my quote. I set it up for the following Monday. They called that morning and said their equipment was broke down and it would be later in that day. I called at lunch and they said it wasn't fixed. I told them to move it to the next day so it would not stretch over two days. Next morning they called and said still broke down but they could contract it to another company. I said I could wait and wanted them to do the work. Wednesday they call and say they are on their way to my house to look over the job because they can be there Thursday. I meet Gabe and another guy at my house and walk over the job with them. They said they are still going to contract out the work since their equipment is down, but they trust the other guy and they would be there for the job. Gabe promised they would have it done the next day. Thursday morning they call me when they were supposed to be onsite and tell me they will not be able to do the job at all. Sorry. Said the other company backed out on them. I've had some poor experiences with people before, but this was sad. Gabe seemed like a good guy and I wanted him to handle the job, this company just doesn't seem up to the task.

They did a great job...Came out the next morning and had it fixed. They even called and we're able to come earlier than expected.

Great service , very knowledgeable , however I did notice they seem to have a 2-3 day wait on appointments if it's not a emergency, which was fine with me . We will definitely use again for all our plumbing needs !