Plumbing services by Rooter Man Plumbing and Drain in York, South Carolina

I am an employee of rooter-man of York SC owned by Kenny Hart. I must say this is one of the most fair people I have worked for. His standards are at the top which is what I like. I was taught to do things to the best of my abilities which was well governed by previous employers. I hope we get the chance to satisfy you with our plumbing expertise.

Kenny was quick to respond to our needs not once but twice. He was honest in telling me what the problem was and more than fair on his pricing. He never charged for estimates and was always on time. The Thulin house has found their plumbing service and will not be using anyone else.

4 star average?? Are these family members leaving reviews? Absolutely awful service! Our home warranty company selected this vendor to inspect our water heater. The worker was supposed to arrive at 8am and slept in so he was very late. My wife called the owner to check on where the worker was and the owner said he was up late with his baby. When the worker arrived, my wife asked how his baby was and the worker said he didn't have a baby. The worker was spacy and constantly said he couldn't stay long because he had to rush to other appointments he was late for. This vendor was supposed to replace the water heater and after the owner pushed back installation twice causing me to miss work, he texts me the morning of installation and says he's not installing it now since our home warranty is reassigning his work due to all the complaints they've been receiving from other customers. Absolutely awful and unprofessional service from this company. Our home warranty is no longer working with this vendor.