Plumbing services by SERVPRO of Washington County in Westerly, Rhode Island

Great response from the ServPro team to a water emergency during the holidays. Staff were very knowledgeable and knew just what to do. Had our operations back up and running very quickly. Thank you ServPro of Washington County!

On Jan 22, 2020 a pipe broke in my apartment and flooded my living room and basement. My Landlord Joe Cassiere did not fix heat, or hot water until Feb 12, 2020. Joe has also not provided my minor children and I a hotel, leaving me at a friends house for almost a month. So obviously my landlord and I are not on speaking terms, My landlord has been going into my apartment unannounced and allowing contractors and Servpro to go in as well without my knowledge or permission,.I continue to tell my landlord this is against the law and his response is "Your welcome". I found out through a neighbor today that Servpro has been in my house the last three days again unannounced and without my knowledge or permission. on Feb 16,17 and 18. I called Julie from Servpro today to express how this is not an emergency at 29 days into the flood and that they did not have the right to go into my house without permission and my knowledge, Julie told me she can do anything they want with my landlords permission, told me i am not the paying client and that she didn't have to talk to me and hung up on me.After further inspection of my house, the door was left unlocked, and ad jarred I went upstairs and found My big Screen TV, my safe with my diamond earring, ring and 200.00 cash missing and my TVs for my videos cameras gone. I went to the Johnston Police Department to file a report. . I had to change my locks and get a Ring Doorbell camera.