Plumbing services by S. J. Eaton Plumbing and Heating in Selinsgrove, Pennsylvania

New customer. Responded to phone message within a half an hour. Stated they would be avail to fix the water issue that morning. Arrived on site quicker than expected. Stayed until the job was done. Quick, pleasant, clean, polite and helpful. They care about the job they do. Problem solved. Would definitely hire again. Thank you!

The guy who came out to the house was clean, pleasant and quick to fix our issue. Very chatty, answered all of the 76 year old homeowner's many many questions! He offered excellent customer service. Whoever answers their phones, on the other hand, was rude and condescending. When I said I was a caregiver, I was immediately asked if there was a power of attorney for the homeowner and asked if I was aware that payment was due when services were done. I told her she was rude and out of line and she just kept saying she didn't mean to offend, she just wanted to make sure the homeowner could pay for any services done. I highly doubt she asks EVERYONE if they have a power of attorney and tries to make sure services will be paid for, I'd bet money that she just sets an appointment and that's it. At best, a mention that payment is due on the spot. Whether she meant to or not, she was highly offensive with how she handled a senior citizen who just wanted a toilet unclogged. Thankfully, the service guy was the total opposite, so we'll use the company again. The girl who answers the phone needs to learn some manners.

Called and needed a HVAC review to meet a house closing. While they were book d solid for weeks they made time to get my short notice appointment scheduled and completed. Appreciate it.