Plumbing services by Stebbins Plumbing & Heating in West Carrollton, Ohio

Didn't have the greatest experience with a water heater install. I purchased my own water heater and had it set up next to the old water heater to be replaced. The plumber didn't remove the little metal pieces on the bottom that were part of the shipping/boxing and those pieces punctured the new drip pan. About 1/2 of the edge of the new drip pan was completely crushed and mangled during the install. This new water heater was a different size so the electric line needed to come down about a foot more than it currently was. Instead of rerouting the old electric line that had been hung through the rafters down to get the necessary "extra" length he just said you'll have to call an electrician out to do the rest of the install there was plenty of slack in the line. Also charged approximately 750 also charged approx 150 for parts, which was okay for 4.5 hours of labor. Not sure if there were other costs that were built into the labor, but that seems a little high. The craftsmanship in installing the new pipes was pretty good, though a couple pipes weren't attached with supports to the rafters - the old supports were bent in place to hold new pipe. Overall, they were really responsive and I'm grateful they were able to come out and do most of the installation.....but was disappointed with the condition of the new drip pan and the lack of electrical install. When the electrical install was done it took less than 10 minutes.

When other plumbers didn't show up Stebbins did. Nice clean kitchen sink install in a reasonable amount of time. Thanks!

Every time I call Stebbins, they are not only courteous, they go out of their way to get a plumber to me as soon as possible. They don't work on commission so they only do the work you need, they aren't “upselling” other things. Their rates are extremely reasonable, and they guarantee their work. I highly recommend them to anyone in need.