Plumbing services by Five Star Plumbing and Drains in Hilliard, Ohio

Dustin came out today and replaced a bathroom faucet and three flow valves for commodes. He did An excellent job at a reasonable price ! He was very personable and friendly. I would definitely recommend this company.

We had Dustin and Cary out to look at a drain issue that we were having continually backing up even after roto rooter came out and charged us hundreds of dollars to remove the roots in the line. Dustin and Cary from five star came out with the proper machine and equipment and got it unclogged and we haven't had an issue since and at a very reasonable price. Thank you five star and Cary and Dustin

I have used 5 Star plumbing several times over the last 10 years. It was always the same issue....burned up sump pump and drain pipe to the street clogged with tree roots. I have replaced my sump pump 5 times in 10 years. About 3 years ago, they told me that I probably needed to have the old pipe dug up and totally replaced. In February of 2016, they had to come out and unclog the pipe once again. So when I received my tax refund shortly after, I put enough money back for the re-pipe. In June of 2016, the pipe clogged again. 5 star came out and I told them I wanted to go ahead and schedule the re-pipe. The technician Micah looked at it and told me that I did NOT need to have that done. Instead, he "hydro jet" cleaned the pipe, installed a "work horse" sump pump and changed me over 1,000. To my dismay, I now have sitting water in my yard and the pipe is clogged. I called 5 star AGAIN. The tech that came out was unable to unclog it and told me the pipe is busted and I need to have my yard dug up and replace it. All to the tune of 2,000. I have called and was told to leave my number so STEVE the owner could call me. He never called back and when I call, he is never in the office. This is so frustrating. I have already spent over 3,000 with this company and they can't even stand by their work or have respect for their customers by returning a phone call. I am disgusted with 5 star plumbing and would not recommend them to even unclog their own ears. Classic case of a service industry preying on single females. Horrible.