Plumbing services by Roto-Rooter Plumbing & Water Cleanup in Cleveland, Ohio

I would like to Thank Vernon and Gary and the crew of Roto-Rooter for their efficient work and promptness while repairing our drain connecting to the main sewer due to a collapsed tile. This made it especially tough because it was Christmas Day and Vernon went above and beyond trying to get us some relief on Christmas Day, I Thank him for a job well done. The next day the team was back and I want to Thank Gary for assembling a crew together immediately to start working on repairing the tile outside, we were now able to use our facilities. The job was completed the following day. What a great team of workers who care enough about their job and more importantly their concern for me as a customer. Thank you all again so very much!

They came out right away and were able to complete a large job within 3 days from when I initially called. They had enough staff to bring in several people and everyone was very nice and respectful of our home. Matthew 3281, Michael 1258 and Kacey 5811 were efficient and cleaned everything up. We had to do a dig inside and out. It was very expensive Not the workers' fault and I'm not sure if the price was fair or not because it was a whirlwind and we desperately needed our plumbing working again so we weren't able to get other estimates. But given the emergency situation, I'm pleased with the work.

Vernon was very professional and knowledgeable. He did a good job on the estimate and followed that up with a fantastic job. I would gladly recommend Roto-Rooter to anyone. As a matter of fact, your company was recommended to me by an employee at Home Depot . It was a joy to have Vernon here at my house doing the work! Thank you for a great job!