Plumbing services by Busy Beaver – Ashtabula in Ashtabula, Ohio

I am and always will be supportive of small businesses. Small minds are another issue. On Saturday april 4 I stopped for spray paint. While shopping I and every other customer got to hear this very butch woman yelling at a customer. His attitude seemed a little irritated but nothing warranted the verbal abuse he was getting. Unfortunately no one said a word to the drill sergeant. 15 min later she attacked me. I put my 3 50 lb bags of play sand in my car no help from the employee doing head counts at the door. I received the text telling me I need semi and not the gloss I had purchased. So the bag never entered my car or left the parking lot. I asked if I could exchange the paint and was screamed at for the entire store to hear "no returns". Understood. The screaming was belligerent and disrespectful. I left wondering if stress or a total lack of the necessary training and people skills required to handle your treatment of a customer. Something says this wasn't her first time acting in this way. Not that my 'colorful" word choice was adult or anything I would endorse. Come at me screaming and I scream back. Never ever have I been screamed at Lowe's. Damn, Beaver you need to Busy your employees proper customer/manager etiquette. Or at least when u should use your indoor and outdoor voices.

An excellent place to do business with. This Busy Beaver also actively participates in the community. It's nice to see a corporate business that appreciates the community it is in.

I appreciate going into a store and right away "suspect number one". Nothing makes a trip to a store better than having staff follow you around and keep asking can they help you? If they would add maybe a frisking or better yet a spot light shop. Where they beam a ridiculously bright light at you while your shopping. Stores like this just make me want to pick up the most expensive thing I can find and walk right out the door finger in the air saying "Got what you asked for". Customer Service and loss prevention shouldn't be a combined job detail.