Plumbing services by B&R Septic LLC in Pikeville, North Carolina

My sink and toilets backed up yesterday at the end of business day, B & R were the only ones to call me back. At 6:45am he was at my house checking the problem. Told me that my tank needed to be pumped and that even though they were slammed busy right now, he would get someone out today to get it taken care of. Two hours later my tank was being pumped. Fantastic customer service as well as incredibly quick! Will be using them in the future for all my septic problems. Thank you B & R!

Only one of about 7 company's I called that would come out and give my setic and look. He was able to diagnose the issue and give me a quote that same day. Very professional and went beyond what was asked to make sure I wouldn't have a problem down the road.

Excellent experience start to finish. Office personnel very polite, business like, kind and helpful. I forgot to get his name but the person who came out, same day as request by the way, was also very professsional, fast, answered my questions and most importantly VERY honest, After getting the tank cover off he seemed a little puzzled and questioned me further about my problem. He told me he did not think my problem was in the tank because it was at an appropriate level for proper operation. After finding out what areas of the house were problematic he said he thought the house line was partially clogged. He attached his pump hose to that and in no time you could hear something traveling through the line and when it reached the hose connection an audible "plop" could be heard, similar to the noise a vacuum cleaner makes when paper is pulled though the hose. Drains perfectly now. Further said there was no need to drain the tank and I saved a good bit of money. It's nice to know honesty is still out there. Thank you very much.