Plumbing services by Plumbing by BFW in Fayetteville, North Carolina

We had a remodeling job that required a plumber with a certain skill set and patience . We contacted Plumbing by BFW and the receptionist was polite patient understanding and professional she is the initial reason I decided to go with this company. They send reminders once you schedule an appointment and on the day of, a text message is sent with a picture of the technician and a mini bio introduction. This was a plus all the way around. Our technician was Sergio he arrived on time was very knowledgeable and explained in detail the things that he would do. He gave us a quote . He is the second reason we went with this company. Through out the project process he and his assistants were understanding and answered any questions. We did have some minor hiccups. but he either explained to us why it couldn't be done or suggested a different way. any issues brought to his attention was fixed right away Upon completion we received the invoice which was what he quoted. We were very pleased with his work and we appreciate his patience. His work was impeccable and he did a great job. We will definitely use him and this company for our business and personal jobs in the future and would recommend him and this company. Thank you

Although it wasn't an emergency service, they were able to get a technician to my house in less than 24 hours! Our technician was Tim P. and he was great! He worked quickly, answered all of my questions, made suggestions about how to improve the overall condition of our plumbing, and was very friendly and professional. The cost for the service was very reasonable and a little less than I had expected. I would highly recommend Plumbing by BFW to any of my family and/or friends.

Tim was very professional and courteous. He quoted a fair price and was true to the quote. He did a fantastic job! We will definitely call BFW again in the future.