Fields Plumbing & Heating Inc Ratings
About Fields Plumbing & Heating Inc
Each of us can face a problem that can be fixed only with the help of a professional plumber. You may have these problems at this moment, but you don’t know what plumber to choose. After surfing the Internet, you found different plumbers in your area. At the moment, you are on the info page of the following plumbing company – Fields Plumbing & Heating Inc in Carthage, North Carolina. If you need to find more information about this company, please look through this page. It contains all contact information of Fields Plumbing & Heating Inc in Carthage, North Carolina. You can find the company’s address, phone, map placement, its website or the website of its department in certain city. Also, here you may find the latest testimonials on this department, it’s average rating in Google Business and our Users’ rating. Also, if you don’t like or don’t want to contact Fields Plumbing & Heating Inc to solve your plumbing problems, you may fill out a simple form on our website and get free qoutes from local companies. We work only with trusted plumbers, they’ve earned their reputation after years of great experience. Just enter your ZIP code and wait for a solution!
Fields Plumbing & Heating Inc Working Hours & Phone & Addresses
Address: | 7718 NC-22 Hwy, Carthage, NC 28327, United States | |
Phone: | 19109493232 | |
Website: | http://www.fields-plumbing-heating.com | |
Department's Webpage: | http://www.fields-plumbing-heating.com/ | |
Working Hours: | Sunday: Closed Monday: 8AM-5PM Tuesday: 8AM-5PM Wednesday: 8AM-5PM Thursday: 8AM-5PM Friday: 8AM-5PM Saturday: Closed |
Latest Testimonials | |
Allison Blough | The person who answered the phone and took my call was exceptionally rude. I run a dog-grooming and washing business so it's understandable that when the place gets hot, it's dangerous as the dogs can easily overheat. On an day that it was 66 degrees outside, my AC was failing and it was 80 degrees inside when I called them. John said they couldn't get anyone out until Monday. When I explained that Fields had just been out on last Friday and the issue obviously wasn't resolved he said, "Ma'am I can't give you what I don't have. There's no one to come out there until Monday." I explained the issue with the dogs and he said all he could do was call Shane. When I asked if I needed to call Shane, he said no. I told him that if we didn't get anything going today that I would call another business as this was an emergency. His responses were very short and curt and when I asked if I could leave a different number for them to call me back on, he hung up on me. He called back and told me that he had to "pull someone off another job to help me," and with no graces hung up again. I'd appreciate much better customer service and empathy from someone who talks to customers. This was in fact an emergency as a fuse had blown and the AC wasn't functioning at all. Thankfully Mickey is much better at conveying information as the tech than the person who answers their phone. |
DoYourJob | First, their service manager called me accidentally thinking I was a different one of his customers. When I let him know, somehow it was MY fault. "I didn't leave my name or number when I left a message"....which I did. My name, number and address are on file as we have a service agreement with them. But here's the one star rating part...I had a leak in my coil, the service manager said it was not under warranty and quoted my over 2,800.00 to replace it. I got a second opinion, found out it WAS in fact under warranty and got the work done for less than a third of his quote. We no longer require their services. Most of us don't make 90.00 per hour but are expected to pay that per labor hour. I'm wondering now how many hard working civilian and current and former military customers he's ripped off. Fields Plumbing and Heating will never work on my system again, and will never be recommended as trustworthy. In this case their service manager represented the entire company, and that one service manager lost several customers for them. |
Amber Webb | We had a plumbing emergency come up right before the closing of the sale of our home and they came out quickly and took care of it for a very fair price. I would definitely recommend their services. |