Plumbing services by Ferguson Bath, Kitchen & Lighting Gallery in Asheville, North Carolina

Let me just say I RARELY give bad reviews. I worked in customer service so to some extent I have empathy, but this place was just completely upsetting. My husband and I came in with our toddler planning on purchasing a gas range and possibly light fixture and sink. We were greeting, but then ignored after for at least 20 minutes. We walked past 4 sales people who didn't even look up from their computers when we walked by. When the guy finally came to speak to us he was rude, rushing, and condescending towards my husband. It's like they took one look at us, our age, and our toddler and didn't deem us worthy of their time or assumed we weren't planning on spending money when in fact we had plans to purchase much more in the future. Not any more. We will be purchasing all of our items elsewhere now and I will likely never step foot in that store again. I hope they work on commission “BIG MISTAKE”. Moral of the story don't shop there and if you do dress in a tux, have money hanging out of your pockets and maybe pull up in a limo maybe then you'll get their time.

I suppose I was too young to be taken seriously. 5 people and it took 15 minutes to get help. Which then felt very very rushed. We passed many sales associates without a word.

Doris is very perseverent, the the epitome of good customer service :D