Plumbing services by Tri County Plumbing & Heating in Lagrangeville, New York

Great atmosphere, the staff is very attentive and pleasant to all the guest, great place for dinner, cocktails and parties

Called Tri-County to set up repair based on my son's diagnosis of the problem. I asked their rate and was told 125 for the first hour to come and diagnosis repair. Additional costs would be added based on parts and labor. They gave me a window of 11-1pm. On the day of my expected service call, they called me at 12:50 to tell me they were running late. When they showed up at 2:30 before even checking our system one guy states, "Let's tell them its the air handler", which is what my son diagnosed as the problem. After they looked at the system, air handler I asked them what they thought, their answer was, "We are not sure". After and hour, I asked again, they stated still looking into problem. After 2 hours I asked again, "What do you think, is it the air handler?" Their answer was yes and they still have to check system. After 2.5 hours I said what is the cost? They said, "We will bill you?". Four days later I get a bill for 661.38, 312 was for labor! I called and asked why was I not given an estimate after the first hour and office manager could not give me a clear explanation as I stated that as the consumer I should have been given an idea or estimate of how much the job would cost prior to them continuing with the job! Communication was poor to say the least! Very Disappointed!! Buyer Beware!

I have used this company many times and they are outstanding. They get the job done and are always so prompt when I have a problem. I use them for all my plumbing and heating and cooling issues. The men are skilled, professional, neat, and I would never use anyone else. I highly recommend this company.