Plumbing services by Artesia Building Supply in Artesia, New Mexico

In my opinion the only reason this place stays open is because they are the only hardware store in Artesia. I've been forced to shop there on numerous occasions spanning over 5 years and I can honestly say I have never had more than a 2 star experience. It's a find it yourself, hope they actually have it, catch some attitude if you ask for help, and leave frustrated kind of place. If you're a contractor from out of town and you have the time make the drive to Carlsbad or Roswell. Leave this as a last resort.

Employees are friendly. Sometimes it's hard to find anyone to help you. I always ask for Joe or Howard!!

I spend a lot of money at this store but I would not shop here if it were not the only store in Artesia. Every time I have special ordered something, they take my cell phone number down to call me when it comes in. I have to call them or go into the store to find out if my order is in. I have asked why they don't call and have been given lame excuses by joe the person who orders. I have even been told it was my fault for not answering the phone. I was even told that it is my responsibility to call then to find out if my order ever made it in. They never called me, I have caller Id on my cell phone. I don't appreciate being blamed for something that is clearly their fault. This store does NOT live up to the ACE Hardware name it carries. Poor service and I even know a woman who refuses to enter this store because she was treated badly by one of the male employees. If this wasn't the only hardware store in Artesia, I would shop elsewhere!!!