Plumbing services by Voros Plumbing & Heating Supply in Elmer, New Jersey

When calling to request service, I spoke to one person there that seemed helpful and friendly, Jimmy. It all went downhill after that. After determining I had a blocked pipe, the two plumbers they sent couldn't find my "cleanout" and told me to call my water company so that they could mark it. I did, and my local township was there within minutes and found it. The problem is, the plumbers had taken off. They had said they'd return as soon as the clean out was found. But they didn't answer their phones. No one answered at their office. All night. Before they left they told me not to run ANY water in my house: not the sinks, showers, toilets - nothing. And they just LEFT us like that. I finally was able to get someone the following morning and they were extremely rude over the phone. I truly hate to leave bad reviews, I don't want anyone's business to suffer. I just want them to treat the customers better. Hopefully they'll look at the NUMEROUS reviews on here and change their practices and attitude.

Upon returning from vacation, we discovered that we had an issue with old valves leaking under our kitchen sink. We called Voros and they scheduled us for a service call the very next morning. Lou and Brett showed up right on time and were very polite. They completed the job neatly and professionally. I was very happy with their work and would highly recommend their services.