Plumbing services by WaterHeatersNJ.com in East Hanover, New Jersey

Before contacting Stephen, I had a difficulty with another plumber who could not get the work done at all. Based on the same information provided to the other one, Stephen was very well aware of what to do and had work complete in a week. Nino and Owen who came for the installation were super fast and nicely done. I am not sure of other negative reviews on them but I am very happy with their service and would recommend them.

They came out to replace my Water heater and we notice the pipes into the old heater were reversed. I asked the installer about correcting the issue but he said if it was working we should just leave it the way it was. The installer said if it was a problem they would come back free of charge and fix the issue. Needless to say I start noticing that the hot water was getting cooler way to quick for a new heater. I come to find out it must be plumbed correctly or the cold water mixes with the hot water to quickly because the cold water needs to be down at the bottom of the heater not at the top. I called them and they said its now MY problem and they would charge me 350.00 to fix their backwards installation that they did say they would fix if it was a problem. They need to teach their installers how a water heater works and they should NEVER install the plumbing backwards!

From the responsiveness from the owner to the quality and speed of the service, everything was great. Our water needed to be replaced and was done within 24 hours of the call. The plumbers were professional and made sure I understood what they were doing and didn't leave anything out of order. Prices were very reasonable and straightforward compared to others. I highly recommend them! Thanks Steve!