Plumbing services by General Plumbing Supply in City of Orange, New Jersey

Great place to window shop for bathroom fixtures, but don't forget to buy here, too. I almost bought a Kohler toilet from a big box store because the price online looked good. When I called GPS, they were able to meet the price, and actually it came out less because tax is 3.3 here. Bonus: they had the toilet in-stock, vs the big box store needed 2 weeks to ship-to-store. Super happy with the experience.

This store sold me a damaged item and when trying to return, they came up with all the excuses and even made up their new refund policies on the spot to avoid providing a refund. So beware, all the return policy signs posted at the store and even the fine print on the back of their purchase receipts will mean nothing as they do not honor nor stand by them and will use any excuse to override them. Customer Service is the worst i have experienced, ever. The employees sitting by their desks are condescending and are allowed to yell and talk over customers across the room . Their attitude is like they think it's a privilege for the customer to shop here. Honestly don't know how this place stays in business despite the terrible customer service. Not consumer nor customer service oriented. Better and safer to shop at Home Depot, Lowes and if they don't have what you look for, shop online. You will not have to deal or put up with the most cringe worthy customer service i have ever had to witness. Did i mention their products are overpriced?

This is the worst GPS store I've been to so far customer service their sucks I will never go into the store again