Plumbing services by Burke Plumbing in St Charles, Missouri

I had Burke Plumbing out last week to diagnose a problem with my water heater. I ended up with a cost of 168 and they didnt fix anything. I was told i had a mixing valve not working and needed to replace them. They wanted 325 each to replace them. Not knowing which one it was and said we wld have to do each of the 3 till it fixed the problem i declined to have them do it. Bought the parts and replaced one myself. Still was not getting hot water. Called another company to come look at it. Ended up being the cold water supply valve to water heater was not open all the way. So the system was not getting enough water to to push hot water through. I would have thought a professional would have caught something that simple upfront. So i spent 168 to Burke over 400 in parts and that money didnt even need to be spent.Unimpressed with the service i received feels like i threw away money.

I highly recommend this company. My plumber, Dan, was extremely knowledgeable on water heaters...he thoroughly outlined all of the pros and cons for the repair/replace decision I was faced with. He was also very cordial, punctual, and careful to ensure my complete satisfaction. When he finished installing the new part I chose repair, he showed me what he did and offered maintenance advice for not only the hot water heater, but also for the plumbing components in the entire house. It was clear from his tone and demeanor his intent was to help me, and enhance my overall experience with the company--NOT to show me how smart he was. The new part that I needed was actually pretty expensive--enough to sour anyone's mood. I'm happy to say the exceptional service I received offset the dent my wallet. Dan and Burke Plumbing get 5 stars and an A+ from me.