Plumbing services by Pro Desk at The Home Depot in Chaska, Minnesota

I end up at HD probably once a week and they are great for stopping in and grabbing whatever you need off the shelf. There have some very knowledgeable and good staff there - for the most part. This review is about the ProDesk. I haven't had to work with them in the past but I never will again in the future. I was designing and building a new deck I had built a number before so I know the ins and outs and my wife and I needed to select which decking and rail materials we wanted. We ended up talking to Larry who was very helpful in talking about the various composite products on the market now and also aluminum railings. The problem came at quoting time. First they questioned the design itself mind you I used to own a landscape company that built decks AND I already had a building permit saying it wasn't "in his opinion" strong enough. I didn't ask for a design or his opinion, I asked for a material quote. After over 2 weeks of waiting I checked in and was told it would only be a few more days. After three days I checked back in and said would you just shoot me a number on a few items a joist, one deck board and one post. Then I could compare the three items to other quotes. I never received anything. I ended up going to the store that night and looked at a few items myself - all were higher than the small lumber yard 30 min away that offered free delivery. Needless to say after 3 plus weeks and never receiving any quote at all I was pretty disappointed. I will go back and buy paint and whatever else I need off the shelf, but I won't buy any project lumber or anything thru the ProDesk again.

Had a bit of a difficult time with the pro desk. Only 1 person could deal with my order and it took about 15mins to ring up. Will go back again.