Plumbing services by Aaron’s Plumbing in Lansing, Michigan

I have used several plumbing companies in the past,  but have to say Aaron's Plumbing stands out to me as THE BEST!   I was having a water heater problem,  so I called Aaron's and was greeted by Lauren.   She was very polite and informative.  Cole was my service technician.  He was a true professional with no high pressure and gave me a few options to decide on.  I was so very impressed from Cole's first visit and estimate to his return and installation of my new water heater.  Great Job Cole!  I have been a business owner for many years and know a lot of people.  I will and already have been referring Aaron's Plumbing to all my friends and family.

I have had Aaron's do work at to my place twice. Once was an emergency, and it was a great experience. They were prompt to respond on a weekend, and I appreciated their service greatly. Because of that experience I asked them back for some non-emergency work. It wasn't quite as great office and supplies issues, but still good. The guys that visit are super awesome and make all of the difference. I think it was Nick and Cole that visited me, and they were really nice. I wouldn't hesitate to contact Aaron's again in an emergency.

First, they could not be bothered to clean under or around the old faucet before a terribly sloppy caulk job that now clear coats to showcase the rust and black slime from the old faucet. Second, called back to fix that sink and a new leak that started after their work: failed to fix caulk on sink, failed to diagnose cause of leak and has had to be fixed again. Third, had to be called back a third time to fix their work and that also had to be fixed again. They warranty their work, but if it takes more than once to do basic plumbing, what's a warranty worth on the third callback? Homeowner wanted a warranty but now I have to live with this terrible job I could have, and have, done better myself.