Plumbing services by WHITNEY PLUMBING & ELECTRIC in Kalamazoo, Michigan

Communication, reliability, rescheduling multiple times, overcharging, having to come back and repair work multiple times are just a few of the issues. We have used this company for probably 5-6 jobs and I question if the work was required, done correctly or if they know at all what they are doing. I will NOT use them ever again. Techs are disorganized, do not make scheduled appointments and for driving a big truck they seem to never have the right equipment on their vehicles. They dont use shoe covers when they enter your home and do not clean up. Not happy!

Scheduling was difficult with this company. They cancelled then no showed and I had to call back to reschedule. Once they showed up, the guys were great! They got the problem fixed, explained the situation, and even gave other tips for possible future issues.

I had them to come out and check on to things that I had to be fixedthey said that they could not fix unless if they had to do the whole house one thing I needed fix was the outside spricket the other one was to connect my new sink into the pipes and turn on the water they have not got back withI think people should be able to call a plumber and get the things fixed that they need to be fixed and not be told me too old to have all your plumbing switched over free paid for them to come out do the job that we asked them to do and that's the job they should only do