Plumbing services by Stanley Steemer in Big Rapids, Michigan

Matt is full of tips and helpful hints! He and Austen work quickly and the men did a great job too!

My wife and I were on out honeymoon when out dog had an accident. My parents hired this company to clean the mess up so we would have a clean house when I got back. Our tile is the 3d rugged looking tile that had sealant on it and looked great. They removed half of the sealant, and didn't move any furniture. It cost 300 dollars for them to screw up my floor. Every tile still has half sealant, and I can't move furniture because it's shiny underneath. I don't think it can resealed properly because I won't be able to get all the original sealant off which is flaking and will show in the clear new seal. If they don't have the equipment or ability to do a job properly they should do it. I probably have to replace my entire floor if i want it to look good again. They take responsibility and just said that type of tile isn't good for sealing because it can't be resealed. Well maybe they shouldn't use their machine on something they know won't turn out well. It's the job of the professional to deny services if it won't turn out well. They were hired to clean dog feces, not irreversibly damage my flooring. The lazy mover even put pads underneath the legs of my couch like he was going to do behind it, but never did. My floor looks awful after paying 300 dollars for it to be "cleaned".

They were super fast and amazingly efficient. Great Job guys! My floor looks better then ever. 10/10 would definitely recommend.