Plumbing services by Garabedian Plumbing & Heating Inc in Worcester, Massachusetts

Rick installed new pipes for my first floor washer/dryer. He is a true professional, who went above and beyond what I asked. He really cared about all the details and made sure I understood what he was going to do and why. In addition, the price was very reasonable, and even beat other plumbers by a significant amount. I intend to call Garabedian Plumbing from now on. Another contractor who saw his work commented on what a professional job he did. Highly recommend.

Horrible work, no call back or response to emails. We made an appointment for a sink install, our sink delivery was delayed so we called GP's front desk a day before to say "We have to reschedule for next week". Their crew shows up the next day anyway and are annoyed "Nobody told us". We call their desk back "Please tell your crew, come next week like we instructed you, call my wife's cell phone when you are arriving at 8am." Next week comes, 8:30am and no crew .. so my wife leaves for 20 min to drop off my son at school. They show up, call MY phone and leave a message "Since no one is home, we're going to charge you an extra hour for not being home" and they leave. I call back, explain that their dispatcher screwed up again by not calling my wife as instructed. They finally show up and scratch / gouge the new sink upon install, and now two days later we find a slow and steady leak from the new pipes ... I call and am told "Oh, we'll see if we can have someone out in a few days". As of now, no returned emails, no returned phone calls.

We were in a emergency situation where we needed our water heater fixed. They came at a reasonable time frame after receiving our phone call and the service was phenomenal! I would highly recommend them to anyone in a pinch or in general. Pricing was very reasonable, I am very impressed.