Plumbing services by Don Ranieri Plumbing & Heating HVAC in Franklin, Massachusetts

My mother's furnace stopped working on the coldest day of the year so far!! I called many companies but Don personally came to her house and helped her out. He recommended a company to work on her Lennox system and called in the evening to make sure she had heat!! Thank you so much. Definitely highly recommend!!

We paid for Don to replace a leaking pipe and install a new shutoff. We had similar work done at our vacation house in CT. Very similar price, but the one in CT was done on an emergency basis, plumber stayed for 4 hrs until job completed. This was also on a day where he was getting dozens of other calls, but he stayed to fix our leak. Don came on Fri at 3:30 and said it was too late for any fix, so after 25 min, just left and shut off our hot water to all our bedrooms until he could come back. Finally, by following Friday it was fixed, after 4 trips total here while he and his helper brought stuff and made excuses each time why he couldn't finish the job, all while I had no hot water to my bedrooms. I had to have my sister come and let him in, take one day off work myself, and come home early another day. He seems to think people are fooled into paying more for more trips, but I would have been happier if he fixed it the first time. Doesn't understand dual working couples, wasted what precious little vacation I have. Not again!!!