Plumbing services by Binder Plumbing & Heating in Parkville, Maryland

We had a horrible experience with this company - if we could give 0 stars we would. Our hot water heater had started leaking, so we scheduled an appointment for replacement. We scheduled the appointment several days in advance. We confirmed the time of service 3 times with this company - including the day of the appointment. The water heater was in one of our rental properties, so we coordinated with the tenant to meet the service technician when they got there. We also coordinated with a separate contractor to supply the materials for the job. Both were waiting at the property to meet the tech from Binder. At the last minute, Binder cancelled the appointment without credible explanation. They did not offer another time for that day and wanted to push the appointment into the following week. They did not seem empathetic to the fact that it cost us time and money to get people coordinated to meet them at the job site. We are in the real estate business - both property management and renovation work, and we have never encountered this type of unprofessional behavior. They were very unprofessional, and we would not recommend using them to anyone.

Ben and his team did an amazing job on our master bath. They worked with us to make sure we got what we wanted. They included us in the whole process and also had great ideas of their own. We will use them again for our next project!

I used them to get a new faucet put in. Very professional job; the price seemed very reasonable based on the range I saw online. I agree with the previous reviews. Would definitely recommend them.