Plumbing services by SERVPRO of Northwest Wichita in Wichita, Kansas

Our apartment caught on fire due to the store being old and the burner came on by its self and caught the whole apartment on fire,servpro made a list of items that they cleaned and gave me a copy of it. But when i got our stuff back i only got stuff in boxes not our major stuff and the insurance company cut them a check for over ten thousand dollars,i wasn't going to give them the check because they didn't have all our stuff but the insurance company said i had to give them the check and i can't afford to take them to court.

I had some particularly stubborn areas of carpet i.e. pet stains and years of foot traffic in our entry, hallway and a bedroom. After another carpet cleaning service initially tried to clean these areas unsuccessfully, i.e. soiled areas were still very prevalent and even some old stains repopulated after the cleaning, subsequently we contacted Servpro David Villescas and his team in hopes to get better results. David looked over the soiled areas, explained the Servpro cleaning process and was confident they could improve things. He was right, all the soiled areas they reworked were virtually back to original clean carpet look. Also, very noteworthy, in addition to being courteous and friendly, these guys worked this short notice job into there schedule with less than 24 hours notice, and then did not charge us for the outstanding cleaning job. I cannot say enough good about such customer service and workmanship. David also wanted me to let him know how the carpet areas looked "after things dried out, once they were gone", i.e. another aspect of going beyond expectations. I highly recommend Servpro, and David Villescas team for carpet cleaning services. This company does many other cleaning and restoration services, I would not hesitate to call them for anything that falls in their scope of expertise.

David and his crew were great to work with! They were professional, thoughtful and very considerate helping me with the aftermath of a flooded basement. I have recommended them to others and will continue to praise their exceptional Customer Service. They are the best!